Work In Progress
Empowering admins and team leaders with
real-time task updates through we4U.
Group design project
4 months (March - July 2025)
4 min read
Insert gif of task completion flow
Problem
The current manual processes are unstructured, fragmented, and time-consuming, leading to staff and volunteer overload, and an underutilized pool of
help.
Solution
A streamlined task management interface that makes the task and staff management process clearer, more engaging, and easier to navigate.
Outcome
Reduction in Average Task Resolution Time by 10% and increase in Task Completion Rate by 15%.
My Design Process
Research & Planning
Product Owner's Story (problem)
Current State Map
User Groups & Persona
Pain points, Goals & Needs
Problem Validation
Success Metrics
Design
To Be Solved List
Solution Blueprint
Key User Journeys
Wireframing & Prototyping
Solution Testing
Updating User Journeys & Solution Blueprint
AAA design system
Hi Fi designs & testing
Learnings
What I'd do next
If my designs were implemented
Key learnings
Next time